FluentShip Knowledge Base

Your comprehensive guide to everything FluentShip. Find detailed answers to all your questions about our platform, features, and services.

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Browse by Category

Select a category to explore detailed FAQs and guides for every aspect of FluentShip

How-To Guides

Getting Started

Step-by-step guides for new users

25+ FAQs

Subscriptions & Billing

Learn about our flexible pricing plans, credits, and billing

20+ FAQs

Course Enrollment

Everything about finding, enrolling, and accessing courses

18+ FAQs

Live Classes

Interactive video lessons with certified instructors

15+ FAQs

Live Conversations

Practice speaking with native speakers in real-time

30+ FAQs

Earn Money

Teaching opportunities, commissions, and payouts

22+ FAQs

Community

Connect with learners, join groups, and exchange languages

16+ FAQs

Language Tests

Proficiency tests, certificates, and level assessments

25+ FAQs

Institutions

For language schools and educational institutions

20+ FAQs

Content Creation

Create courses, lessons, and learning materials

18+ FAQs

Circles & Clubs

Join interest-based learning groups and communities

15+ FAQs

Video Features

Technical details about our video platform

How-To Guides

Step-by-step instructions for all major features

👤

How to Create Your FluentShip Account

Getting Started

Steps:

  1. 1Click "Sign Up" in the top right corner of any page
  2. 2Choose your account type: Student, Instructor, or Institution
  3. 3Enter your email address and create a secure password
  4. 4Verify your email by clicking the link sent to your inbox
  5. 5Complete your profile by adding your name and profile picture
  6. 6Select your native language and languages you want to learn
  7. 7Choose your proficiency level for each language
  8. 8Complete! You're ready to start your learning journey

Pro Tips:

  • 💡Use a strong password with at least 8 characters
  • 💡Add a profile picture to help instructors recognize you
  • 💡Complete your profile 100% for better recommendations
📚

How to Find and Enroll in a Course

Courses

Steps:

  1. 1Click "Courses" in the main navigation menu
  2. 2Use filters to narrow down: Language, Level (A1-C2), Price, Delivery Type
  3. 3Browse course cards showing title, instructor, price, and ratings
  4. 4Click "View Details" on any course to see full description
  5. 5Review course modules, syllabus, instructor bio, and student reviews
  6. 6Check if you meet any prerequisites listed
  7. 7Click "Enroll Now" or "Subscribe" button
  8. 8Complete payment if required (or use subscription credits)
  9. 9Access your course immediately from "My Courses" dashboard

Pro Tips:

  • 💡Read reviews from other students before enrolling
  • 💡Check the course difficulty level matches your proficiency
  • 💡Try the trial lesson if available before committing
  • 💡Bookmark courses you're interested in for later
📝

How to Take a Language Proficiency Test

Testing

Steps:

  1. 1Navigate to "Language Tests" from the main menu
  2. 2Select your target language (e.g., French, Spanish, German)
  3. 3Choose the framework: CEFR, ACTFL, JLPT, HSK, or TOPIK
  4. 4Read the test instructions and time limit carefully
  5. 5Click "Start Test" when you're ready
  6. 6Answer all questions - includes reading, listening, writing, speaking sections
  7. 7Submit your test when complete
  8. 8Receive instant results with your proficiency level
  9. 9Download or share your certificate if you pass
  10. 10View detailed feedback on areas for improvement

Pro Tips:

  • 💡Tests typically take 60-90 minutes - plan accordingly
  • 💡Find a quiet space for the speaking/listening sections
  • 💡You can retake tests after 30 days
  • 💡Certificates are recognized by employers and institutions worldwide
🎥

How to Book a Live Class

Live Learning

Steps:

  1. 1Go to "Live Classes" from the navigation
  2. 2Browse available classes by language, level, and time
  3. 3Click on a class to see details: topic, instructor, duration, price
  4. 4Check your schedule matches the class time
  5. 5Click "Book Class" button
  6. 6Pay using credits or one-time payment
  7. 7Receive confirmation email with class link
  8. 8Join 5 minutes early via the "Join Class" button
  9. 9Test your camera and microphone before class starts
  10. 10Participate actively and take notes during the session

Pro Tips:

  • 💡Classes fill up fast - book early!
  • 💡Use high-speed internet for best video quality
  • 💡Have pen and paper ready for notes
  • 💡Recordings available for 7 days after class
💬

How to Practice Live Conversations

Speaking Practice

Steps:

  1. 1Navigate to "Live Conversations" section
  2. 2Choose your target language
  3. 3Select conversation type: 1-on-1, Small Group (3-5), or Open Session
  4. 4Filter by topic: Business, Travel, Culture, Casual, etc.
  5. 5View host profiles: native speakers, ratings, availability
  6. 6Book a time slot that works for you
  7. 7Complete payment (subscription credits or pay-per-session)
  8. 8Prepare conversation topics you want to practice
  9. 9Join the session via video call
  10. 10Practice speaking naturally - hosts provide corrections
  11. 11Receive feedback and suggestions after the session

Pro Tips:

  • 💡Start with 1-on-1 if you're shy, move to groups when confident
  • 💡Note corrections during the session for later review
  • 💡Book regular sessions for consistent improvement
  • 💡Be patient with yourself - making mistakes is learning!
👥

How to Join the Learning Community

Community

Steps:

  1. 1Click "Community" in the main navigation
  2. 2Browse discussion forums by language and topic
  3. 3Click "Join" on circles and clubs that interest you
  4. 4Introduce yourself in the welcome thread
  5. 5Start a discussion by clicking "New Post"
  6. 6Reply to others' posts to engage with the community
  7. 7Find language exchange partners in the "Exchange" section
  8. 8Join study groups for structured practice
  9. 9Attend community events listed in the calendar
  10. 10Share your achievements and celebrate with others!

Pro Tips:

  • 💡Active participation = faster progress
  • 💡Help others to reinforce your own learning
  • 💡Make friends from around the world
  • 💡Respect community guidelines and be supportive
📊

How to Track Your Learning Progress

Progress

Steps:

  1. 1Go to your "Student Dashboard"
  2. 2Click "Student Progress" in the sidebar
  3. 3View your overall progress dashboard
  4. 4Check "Analytics" tab for detailed skill breakdowns
  5. 5See your proficiency levels in Reading, Writing, Listening, Speaking
  6. 6Review "Recent Modules" to see what you've completed
  7. 7Check "Achievements" for certificates and badges earned
  8. 8View recommendations based on your performance
  9. 9Set learning goals and track completion
  10. 10Download progress reports to share or keep

Pro Tips:

  • 💡Log in daily to maintain your streak
  • 💡Aim for balanced skill development across all four skills
  • 💡Celebrate milestones - every achievement matters!
  • 💡Use recommendations to fill knowledge gaps
💰

How to Start Earning as an Instructor

Teaching

Steps:

  1. 1Click "Become an Instructor" or "Instructor Application"
  2. 2Fill out the application form with your qualifications
  3. 3Upload certificates, degrees, or proof of native language
  4. 4Record a short introduction video (2-3 minutes)
  5. 5Set your teaching rates and availability
  6. 6Choose what you want to teach: Courses, Live Classes, or Conversations
  7. 7Submit application for review (typically 3-5 business days)
  8. 8Complete onboarding training once approved
  9. 9Create your first course or set availability for sessions
  10. 10Start teaching and earning! Payments every 15 days

Pro Tips:

  • 💡Instructors earn 50-85% commission based on work type & tier - best in the industry!
  • 💡Complete profile = more student bookings
  • 💡Get rated 5 stars consistently for featured placement
  • 💡Trial lessons are paid (unlike competitors)
🎓

How to Create Your First Course

Course Creation

Steps:

  1. 1Go to "Instructor Dashboard" > "Create Course"
  2. 2Enter course title, description, and learning objectives
  3. 3Select language, proficiency level (A1-C2), and category
  4. 4Upload course thumbnail image (recommended: 1200x675px)
  5. 5Create modules: Click "Add Module" for each section
  6. 6Add content to each module: Videos, PDFs, Exercises, Quizzes
  7. 7Upload video lessons (MP4, max 2GB per video)
  8. 8Create quizzes: Multiple choice, fill-in-blank, speaking prompts
  9. 9Set pricing: Free, One-time, or Subscription
  10. 10Preview your course to check everything works
  11. 11Submit for review - approved within 24-48 hours
  12. 12Publish and start promoting your course!

Pro Tips:

  • 💡High-quality videos get more enrollments
  • 💡Include downloadable resources for students
  • 💡Add quizzes after each module to test understanding
  • 💡Price competitively - check similar courses
📱

How to Use FluentShip on Mobile

Mobile Learning

Steps:

  1. 1Open your mobile browser (Chrome, Safari, Firefox)
  2. 2Go to fluentish.com
  3. 3Tap "Sign In" and enter your credentials
  4. 4Tap the menu icon (☰) to access navigation
  5. 5Add to Home Screen for app-like experience:
  6. 6 - iOS: Tap Share > Add to Home Screen
  7. 7 - Android: Tap Menu > Add to Home Screen
  8. 8Access all features: Courses, Classes, Community
  9. 9Download course content for offline viewing
  10. 10Use mobile-optimized video player for lessons
  11. 11Practice on the go with mobile-friendly exercises

Pro Tips:

  • 💡Mobile site works on any device - no app needed
  • 💡Download lessons on WiFi, watch offline later
  • 💡Enable notifications for class reminders
  • 💡Perfect for daily practice during commute
🏆

How to Earn and Download Certificates

Certificates

Steps:

  1. 1Complete all modules in a course to earn course certificate
  2. 2Pass proficiency tests to earn language level certificates
  3. 3Advance through skill levels to earn skill badges
  4. 4Go to "Student Progress" > "Achievements"
  5. 5View all your earned certificates and badges
  6. 6Click on any certificate to view full details
  7. 7Click "Download" to save as PDF
  8. 8Click "Share" to post on LinkedIn or social media
  9. 9Certificates include: Your name, course/test, date, level, QR code for verification
  10. 10Employers can verify certificates using the unique code

Pro Tips:

  • 💡Certificates never expire
  • 💡Share achievements to showcase your skills
  • 💡Add to resume, LinkedIn, and portfolios
  • 💡Verified certificates recognized worldwide
⚙️

How to Manage Your Subscription

Account Management

Steps:

  1. 1Click your profile picture > "Settings"
  2. 2Go to "Subscription" tab
  3. 3View current plan, credits, and billing cycle
  4. 4To upgrade: Click "Upgrade Plan" > Select new tier > Confirm
  5. 5To downgrade: Click "Change Plan" > Select lower tier
  6. 6To cancel: Click "Cancel Subscription" > Confirm (access until period ends)
  7. 7To pause: Click "Pause Subscription" (up to 3 months)
  8. 8Update payment method: "Billing" > "Update Card"
  9. 9View billing history and download invoices
  10. 10Set up auto-renewal or turn it off

Pro Tips:

  • 💡Upgrade takes effect immediately with prorated credit
  • 💡Downgrade takes effect at next billing cycle
  • 💡Cancel anytime - no early termination fees
  • 💡Paused subscriptions freeze your credits
📝

How to Complete Module Quizzes

Learning

Steps:

  1. 1Navigate to your enrolled course
  2. 2Click on the module you're studying
  3. 3Scroll down to the "Quizzes" section
  4. 4Click "Start Quiz" on any available quiz
  5. 5Read the quiz instructions and time limit
  6. 6Answer all questions - supports 10+ question types
  7. 7Use "Flag" to mark questions for review
  8. 8Click "Submit Quiz" when done
  9. 9View detailed results: score, correct/incorrect answers, feedback
  10. 10See if you advanced in skill levels or earned badges!
  11. 11Retry if needed - you have up to 5 attempts per quiz

Pro Tips:

  • 💡Quizzes contribute to your skill-specific proficiency (Reading, Writing, etc.)
  • 💡Passing quizzes can trigger skill level advancements
  • 💡Review incorrect answers to learn from mistakes
  • 💡Module completion requires passing all quizzes
💳

How to Use Your Subscription Credits

Credits

Steps:

  1. 1Check your credit balance in dashboard (1 credit = $1)
  2. 2Credits auto-renew monthly with your subscription
  3. 3Use credits to book Live Classes: Go to "Live Classes" > Select class > Credits deducted automatically
  4. 4Use credits for Live Conversations: Browse hosts > Book session > Pay with credits
  5. 5Credits apply to premium content and features
  6. 6Track credit usage in "Subscription" > "Credit History"
  7. 7Purchase bonus credits if you run out: "Buy Credits" button
  8. 8Unused credits reset at billing cycle (don't roll over)
  9. 9View upcoming renewals and credit allocations

Pro Tips:

  • 💡Plan your bookings to maximize credit usage
  • 💡Book popular sessions early - they fill fast
  • 💡Mix Live Classes and Conversations for balanced learning
  • 💡Buy bonus credits only if needed - they expire monthly too
🎯

How to Join Circles and Clubs

Community

Steps:

  1. 1Go to "Community" > "Circles" or "Clubs"
  2. 2Browse by language, interest, or skill level
  3. 3Read circle/club description and member count
  4. 4Check if it's public (anyone can join) or private (approval needed)
  5. 5Click "Join" button
  6. 6For private groups: Wait for admin approval (1-2 days)
  7. 7Once joined: Access discussions, events, and shared resources
  8. 8Participate in circle discussions by posting and commenting
  9. 9Attend circle events listed in calendar
  10. 10Create your own circle: Click "Create Circle" > Fill details > Submit

Pro Tips:

  • 💡Active circles have more learning opportunities
  • 💡Join 2-3 circles max to stay engaged
  • 💡Private circles often have higher quality discussions
  • 💡Create a study group circle for your course!
📅

How to Use Your Study Calendar

Planning

Steps:

  1. 1Navigate to "Study Calendar" from student dashboard
  2. 2View all your upcoming: Live Classes, Conversations, Events
  3. 3Color-coded by type: Blue (Classes), Green (Conversations), Purple (Events)
  4. 4Click any event to see details and join link
  5. 5Add study sessions: Click date > "Add Study Block" > Set time
  6. 6Set recurring study times for consistency
  7. 7Enable calendar reminders: Settings > Notifications > Calendar Alerts
  8. 8Sync with Google Calendar or Outlook (Export .ics file)
  9. 9Cancel bookings: Click event > "Cancel Booking" (refund if 24h+ notice)
  10. 10Track study streaks and daily learning time

Pro Tips:

  • 💡Schedule consistent daily study times
  • 💡Block 30-60 minutes per session for effectiveness
  • 💡Mix different activity types for variety
  • 💡Enable notifications so you never miss a session
🔒

How to Manage Privacy & Achievement Visibility

Privacy

Steps:

  1. 1Go to "Settings" > "Privacy" tab
  2. 2Set Overall Profile Visibility: Public, Friends, or Private
  3. 3Configure Achievement Privacy: Choose what's public
  4. 4Options: All public, Selected, or All private
  5. 5Control who sees your: Certificates, Badges, Test scores, Course completions
  6. 6Set language exchange visibility preferences
  7. 7Manage who can send you messages
  8. 8Configure email notification preferences
  9. 9Review connected accounts and third-party access
  10. 10Download your data: "Privacy" > "Download My Data"

Pro Tips:

  • 💡Public profiles help with language exchange matching
  • 💡Share achievements to motivate others!
  • 💡Review privacy settings quarterly
  • 💡You can make specific achievements public while keeping profile private
💰

How to Add and Manage Payment Methods

Payments

Steps:

  1. 1Go to "Settings" > "Payment Methods"
  2. 2Click "Add Payment Method"
  3. 3Choose: Credit/Debit Card, PayPal, or Bank Transfer
  4. 4For cards: Enter card number, expiry, CVC, billing address
  5. 5For PayPal: Click "Connect PayPal" > Authorize
  6. 6For bank: Enter account details (institution-specific)
  7. 7Set a default payment method
  8. 8Save and verify (small test charge may be applied)
  9. 9View all saved methods and transactions
  10. 10Remove old methods: Click "⋮" > "Remove"

Pro Tips:

  • 💡Keep at least 2 payment methods for backup
  • 💡PayPal offers buyer protection
  • 💡Card payments process instantly
  • 💡Update before auto-renewal to avoid payment failures
🎁

How to Refer Friends and Earn Rewards

Rewards

Steps:

  1. 1Go to "Settings" > "Referrals" tab
  2. 2Copy your unique referral link
  3. 3Share link via: Email, social media, messaging apps
  4. 4Friends sign up using your link
  5. 5They get: 20% off first month or $20 credit
  6. 6You earn: $10 credit when they subscribe or enroll
  7. 7Both earn: Bonus credits after their 3rd month
  8. 8Track referrals in dashboard: Pending, Active, Earned
  9. 9Redeem rewards: Auto-applied to your account
  10. 10Leaderboard: Top referrers get special badges!

Pro Tips:

  • 💡Share on social media for wider reach
  • 💡Write personal recommendation to increase conversions
  • 💡Target language learning communities
  • 💡No limit on referrals - unlimited earning potential!
🔔

How to Customize Your Notifications

Settings

Steps:

  1. 1Navigate to "Settings" > "Notifications"
  2. 2Choose notification channels: Email, Push, SMS
  3. 3Configure notification types:
  4. 4 - Course Updates: New lessons, assignments
  5. 5 - Live Sessions: Reminders, cancellations
  6. 6 - Community: Messages, mentions, replies
  7. 7 - Achievements: Badges, certificates, milestones
  8. 8 - Payments: Receipts, renewal reminders
  9. 9Set reminder timing: 1 hour, 24 hours, or custom
  10. 10Enable/disable digest emails (daily/weekly summary)
  11. 11Configure quiet hours (no notifications)
  12. 12Test notifications: "Send Test" button
  13. 13Save preferences

Pro Tips:

  • 💡Enable session reminders to never miss a class
  • 💡Daily digest keeps you updated without spam
  • 💡Set quiet hours for uninterrupted sleep
  • 💡Mobile push notifications are most effective
🌍

How to Find Language Exchange Partners

Language Exchange

Steps:

  1. 1Go to "Community" > "Language Exchange"
  2. 2Set your native language and target language
  3. 3Browse potential partners with matching languages
  4. 4Filter by: Country, timezone, interests, proficiency level
  5. 5Review partner profiles: Bio, languages, interests
  6. 6Send connection request with introduction message
  7. 7Wait for acceptance (usually within 24 hours)
  8. 8Once connected: Schedule exchange sessions
  9. 9Use 50/50 split: 30 min your language, 30 min their language
  10. 10Rate your partner after sessions
  11. 11Build long-term exchange relationships!

Pro Tips:

  • 💡Choose partners with similar proficiency levels
  • 💡Same timezone makes scheduling easier
  • 💡Commit to regular weekly sessions
  • 💡Be patient and supportive - you're learning together!
🏫

How to Set Up Your Institution Account

Institutions

Steps:

  1. 1Apply at "Institution Registration" page
  2. 2Fill application: Institution name, type, location, accreditations
  3. 3Upload required documents: Business license, tax ID
  4. 4Verify email address and phone number
  5. 5Wait for admin approval (2-5 business days)
  6. 6Once approved: Complete institution profile
  7. 7Add logo, banner, description, facilities
  8. 8Set up payment processing (Stripe Connect)
  9. 9Create instructor accounts for your staff
  10. 10Start creating courses and setting prices
  11. 11Configure institution settings and preferences
  12. 12Publish your first course!

Pro Tips:

  • 💡Complete profile increases student trust
  • 💡Professional photos boost enrollments
  • 💡Highlight unique facilities and teaching methods
  • 💡Start with 2-3 high-quality courses
❓

How to Create Quizzes for Your Course

Content Creation

Steps:

  1. 1Go to "Instructor Dashboard" > "Courses" > Select course
  2. 2Click on the module where you want to add quiz
  3. 3Scroll to "Quizzes" section > Click "Add Quiz"
  4. 4Enter quiz title and description
  5. 5Set difficulty level and time limit
  6. 6Click "Add Question" to start adding questions
  7. 7Choose question type: Multiple Choice, True/False, Fill-in-Blank, Essay, etc.
  8. 8Enter question text and all answer options
  9. 9Mark the correct answer(s)
  10. 10Add explanation/feedback for incorrect answers
  11. 11Set points per question
  12. 12Repeat for all questions (minimum 5 recommended)
  13. 13Preview quiz to test functionality
  14. 14Set passing score (typically 70-80%)
  15. 15Publish quiz - students can now access it!

Pro Tips:

  • 💡Mix question types for engaging assessments
  • 💡Add images/audio for listening comprehension
  • 💡Provide helpful feedback for wrong answers
  • 💡Quiz after each major topic for retention
🎥

How to Set Up for Live Video Classes

Technical Setup

Steps:

  1. 1Check system requirements: Chrome/Firefox/Safari (latest version)
  2. 2Test internet speed: Minimum 5 Mbps recommended
  3. 3Allow browser permissions for camera and microphone
  4. 4Test your setup: Go to "Settings" > "Test A/V"
  5. 5Use headphones to prevent echo
  6. 6Find a quiet, well-lit space
  7. 7Position camera at eye level
  8. 8Close unnecessary apps to save bandwidth
  9. 9Join class 5 minutes early to troubleshoot
  10. 10Use "Raise Hand" feature to ask questions
  11. 11Enable screen sharing if presenting
  12. 12Use chat for text questions/comments

Pro Tips:

  • 💡Wired connection > WiFi for stability
  • 💡Good lighting = better video quality
  • 💡Mute when not speaking to reduce background noise
  • 💡Have backup device ready (phone/tablet)
📈

How to Understand Your Learning Analytics

Progress Tracking

Steps:

  1. 1Go to "Student Progress" > "Analytics" tab
  2. 2View Skill Radar Chart: See Reading, Writing, Listening, Speaking levels
  3. 3Check Overall Progress: Courses completed, modules in progress
  4. 4Review Time Spent: Total hours by skill and by course
  5. 5Analyze Performance Trends: Weekly/monthly improvement graphs
  6. 6Identify Skill Gaps: Areas needing more practice (highlighted)
  7. 7View Recommendations: AI-suggested courses and exercises
  8. 8Track Streak: Consecutive days of learning
  9. 9Compare with Goals: Set targets and track completion
  10. 10Download Progress Report: PDF for sharing or records
  11. 11Share achievements on social media

Pro Tips:

  • 💡Aim for balanced skill development
  • 💡Address skill gaps with targeted practice
  • 💡Maintain daily streak for habit building
  • 💡Set SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound)
🚨

How to Report Problems or Issues

Support

Steps:

  1. 1For technical issues: Click "?" icon in bottom right
  2. 2Click "Report a Problem"
  3. 3Select issue type: Bug, Content Error, Payment Issue, Other
  4. 4Describe the issue in detail
  5. 5Add screenshots if helpful (drag & drop)
  6. 6Include: What you were doing, what happened, what you expected
  7. 7Select severity: Low, Medium, High, Critical
  8. 8Submit report
  9. 9Receive confirmation email with ticket number
  10. 10Track status in "Support" > "My Tickets"
  11. 11Receive response within: 24h (normal), 4h (high), 1h (critical)

Pro Tips:

  • 💡Screenshots help support team diagnose faster
  • 💡Include browser/device info for technical issues
  • 💡Check FAQ first - answer might already be there
  • 💡Be specific and detailed for faster resolution
🎤

How to Host a Live Conversation Session

Hosting

Steps:

  1. 1Apply to become a Host: "Become a Host" > Submit application
  2. 2Get approved (native speaker verification required)
  3. 3Set your availability in "Host Dashboard"
  4. 4Create session: Click "Create Session" > Set topic, language, time
  5. 5Choose session type: 1-on-1, Small Group (3-5), Open (10+)
  6. 6Set your rate (you earn 70% of session fee)
  7. 7Publish session - appears in Live Conversations listings
  8. 8Students book your session
  9. 9Prepare conversation topics and questions
  10. 10Start session at scheduled time
  11. 11Guide conversation, provide corrections naturally
  12. 12End session and rate participants
  13. 13Receive payment in next payout cycle (every 15 days)

Pro Tips:

  • 💡Popular topics: Travel, Business, Culture, Current Events
  • 💡Prepare 5-10 discussion questions per session
  • 💡Be encouraging and patient with learners
  • 💡Consistent schedule builds your student base
🏛️

Understanding Platform vs Institution Courses

Course Types

Steps:

  1. 1Platform Courses: Created by FluentShip, included with subscription
  2. 2Institution Courses: Created by partner schools, may require separate payment
  3. 3When browsing: Look for "Platform" or "Institution" badge
  4. 4Platform Courses: Access with any active subscription
  5. 5Institution Courses: May require: One-time fee, Institution subscription, or Credits
  6. 6Check course details page for pricing model
  7. 7Hybrid courses: Some content free, advanced content paid
  8. 8Institution courses often offer: In-person options, Certificates, Specialized content
  9. 9Platform courses: Self-paced, always available, included
  10. 10Choose based on: Learning goals, budget, preferred learning style

Pro Tips:

  • 💡Platform courses = best value for subscription
  • 💡Institution courses = specialized, certified learning
  • 💡Mix both for comprehensive education
  • 💡Check if employer reimburses institution courses
📵

How to Learn Offline

Mobile & Offline

Steps:

  1. 1While connected: Open course you want to download
  2. 2Click "Download for Offline" button (appears on video lessons)
  3. 3Select quality: High (HD), Medium, or Low (saves space)
  4. 4Wait for download to complete (WiFi recommended)
  5. 5Go offline: Content available in "Downloaded" section
  6. 6Watch videos, read materials, do exercises - all work offline
  7. 7Quiz progress saved locally, syncs when reconnected
  8. 8Offline mode indicator shows in top bar
  9. 9When back online: Automatic sync of all progress
  10. 10Manage downloads: "Settings" > "Downloaded Content" > Remove old content

Pro Tips:

  • 💡Download on WiFi to save mobile data
  • 💡Medium quality is good balance of size/quality
  • 💡Delete completed lessons to free space
  • 💡Perfect for commuting or traveling!
💡

How to Suggest New Features

Platform Feedback

Steps:

  1. 1Click "Suggestions" in navigation or footer
  2. 2Click "Submit New Suggestion"
  3. 3Enter suggestion title (clear and concise)
  4. 4Describe your idea in detail
  5. 5Select category: UI/UX, Feature, Performance, etc.
  6. 6Add tags to help categorize
  7. 7Choose priority: Low, Medium, High
  8. 8Submit anonymously (optional)
  9. 9Vote on others' suggestions
  10. 10Track status: Pending > Reviewing > Approved/Rejected > Implemented
  11. 11Receive notifications on status updates
  12. 12Get credited if your feature is implemented!

Pro Tips:

  • 💡Search existing suggestions first to avoid duplicates
  • 💡Detailed suggestions are more likely to be implemented
  • 💡Vote on suggestions you want to see
  • 💡Follow up with additional details if requested
🏅

How to Earn Badges and Achievements

Gamification

Steps:

  1. 1Achievements are earned automatically as you learn
  2. 2Types of badges: Course Completion, Skill Advancement, Streaks, Social, Special
  3. 3Course Completion: Finish all modules in a course
  4. 4Skill Badges: Advance in Reading, Writing, Listening, or Speaking
  5. 5Streak Badges: Learn daily for 7, 30, 100, 365 days
  6. 6Social Badges: Help community members, get upvotes
  7. 7Proficiency Badges: Pass language tests (A1-C2)
  8. 8View all earned: "Student Progress" > "Achievements"
  9. 9See progress to next badge: Hover over locked badges
  10. 10Share achievements: Click "Share" > Post to LinkedIn/Twitter
  11. 11Rarity levels: Common → Rare → Epic → Legendary

Pro Tips:

  • 💡Daily learning = more badges earned
  • 💡Legendary badges show on your profile prominently
  • 💡Employers value completion badges
  • 💡Share on LinkedIn to showcase skills

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